Support and FAQs
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We are here to serve you better
Loyalty (Revamp)
- What is new with latest revamp (effective 1 November 2021)?
- What happen to my previous Coins?
- What happens to my current level on 1st November 2021?
- What are the new BoostUP Rewards ranks?
- What happens if I don’t meet my quarterly spend to maintain rank?
- What is 'Stars' and how can I earn “Stars”?
- What can I do with the 'Stars' earned?
- What benefit/reward do I get from the new revamp?
- How do I maintain my rank?
- How do I upgrade to different rank?
- How to redeem a reward?