Account management
- What happens when I sign in to a new device which is different from the device I registered on?
- Why is my saved card not visible when I sign into a new device?
- Why is my saved card removed when I try to add money into my wallet?
- Why is my saved card removed when I try to add money to my wallet?
- I tried to key in my password or PIN and got logged out of the app. Once I try to sign in, it says my account is locked.
- Why am I getting SMS from Boost?
- How do I register for a Boost account?
- Why is my mobile number in use when I register?
- Why do I need a transaction PIN and Password?
- How do I reset my password?
- Why did I not receive the 6-digit TAC code when I try to reset my password ?
- Why is Boost not accepting the 6-digit TAC code that I keyed in?
- Can I change my transaction PIN once I set it up?
- Can I change the mobile network tagged to my mobile number?
- Why can't I sign into my Boost account?
- What should I do if I have changed my mobile number?
- How do I update my account details?
- How do I sign out from my account?
- I selected the wrong mobile operator, how do I re-select my mobile operator?
- I have reached the maximum number of accounts that I can create on my phone. Why is this so?
- Why am I experiencing technical difficulties with Boost?