Support and FAQs
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We are here to serve you better
Card Payment Issues
- My card works online but not at physical POS, or vice versa. What should I do?
- Why can’t I use my Beyond Card at some merchants?
- Why can’t I use my Beyond Card at some countries?
- Why won’t my card work at outdoor pump terminals at fuel stations?
- Why is my transaction deducted from my Boost Wallet even though I selected as Boost PayFlex?
- Why is my transaction unsuccessful?
- There is a transaction that I didn’t perform. What should I do?