Boost Support
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Activity overview
Latest activity by Boost Support-
Boost Support created an article,
I bought an Xpax internet plan but the amount of mobile credit deducted is wrong
Specifically for Xpax user, there are various reasons why you might be experiencing this. Please check and eliminate all the below-mentioned issues generally related to this: 1) You subscribed to a...
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Boost Support created an article,
I bought an Xpax internet plan but the total amount of high speed internet balance added is wrong
When you subscribe to an Xpax internet plan, you will be able to see the amount of high speed internet added by going to the "Prepaid" page and looking under the "Available internet&...
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Boost Support created an article,
Does buying mobile credit & internet plans on Boost affect my validity?
There are different kinds of validity periods that your mobile prepaid account is subjected to and these will differ according to your mobile operator's policies. Xpax mobile credit validity 1) For...
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Boost Support created an article,
I have purchased a voucher from the digital shop, but did not receive my voucher code. What should I do?
Please contact Boost Support via support@myboost.com.my for assistance.
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Boost Support created an article,
What if my voucher code is damaged or unreadable?
If a voucher code has been damaged or is otherwise unreadable, please contact Boost Support via support@myboost.com.my, for assistance.
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Boost Support created an article,
I keep getting an invalid code error, what should I do?
Sometimes it is easy to get certain letters and numbers confused. Please try the below suggestions to ensure that you are entering the correct code: -The number 0 (try entering the letter Q or D in...
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Boost Support created an article,
What is Digital Shop?
Digital Shop offers you a wide array of digital Products & Services ranging from Gaming Credits, F&B vouchers, Entertainment, Fave Vouchers, transportation and Online Shop. These products c...
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Boost Support created an article,
How do I purchase vouchers for myself?
To purchase Voucher(s) from the Digital Shop, follow the steps below: 1) Navigate to the "Digital Shop" page 2) Click on the relevent product category eg: Gaming, F&B, Online Shop etc...
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Boost Support created an article,
How do I send a voucher as a gift?
To send Voucher(s) as a gift from the Digital Shop, follow the steps below: 1) Navigate to the "Digital Shop" tab. 2) Scroll down and click on the relavent product category eg: Gaming, F&...
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Boost Support created an article,
How to I redeem my vouchers?
To redeem your voucher(s), follow the steps below: 1) Navigate to the "Digital Shop" page 2) Click on "View purchased vouchers". 3) Click on the "Active Vouchers" tab,...