BoostUp

Tiering

• How is my Rank determined?
• How do I Rank up?
• How to monitor my Rank process?
• Is it possible for me to move down a Rank?
• What are the Ranks I can earn?
• How do I Rank up or maintain my Rank?

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Earning

• Where to check my Boost Stars balance?
• How do I earn Boost Stars?
• How will my Rank change my earning?
• How do I earn Extra Boost Stars with Online Banking?
• Will my Stars expire?
• What can I receive from Shake Reward?

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Spending

• How to redeem cash rewards using Stars?
• What can I use the Stars to spend on?

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FlexiRedeem

• What is FlexiRedeem?
• How do I use FlexiRedeem?
• Is FlexiRedeem available for all items?
• Can I redeem with my Boost Stars only?
• Can I redeem with money in my Boost Wallet only?
• How can I get proof of my redemption?

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Pick & Win

• What is BoostUP Pick & Win?
• How does Bonus Pick & Win entries work?
• How does it work?
• How do I participate in BoostUP Pick & Win?
• How do I know if I have won?
• How are winners chosen?

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Loyalty (Revamp)

• What is new with latest revamp (effective 1 November 2021)?
• What happen to my previous Coins?
• What happens to my current level on 1st November 2021?
• What are the new BoostUP Rewards ranks?
• What happens if I don’t meet my quarterly spend to maintain rank?
• What is 'Stars' and how can I earn “Stars”?

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