What is a Boost Partner Wallet?
Boost Partner Wallet allows you to earn instant cashback from participating partners and allows you to use the cashback on your next transaction at those participating partners.
Where do I see the Boost Partner Wallet in the app?
The Boost Partner Wallet will appear in your "BoostUP Rewards" page under "My Rewards" section automatically after you have made an eligible transaction following the promotion mechanics at a participating partner.
Where can I find participating partners?
Promotions will usually be communicated within the participating partner's store (physical and/or online store), on Boost's official social media pages, website or in Boost app. Follow the Boost official Facebook and Instagram @myboostapp or surf to www.myboost.com.my
How soon will I be rewarded?
Your reward will be given instantly upon successful eligible transaction following the promotion mechanics at a participating partner.
How do I use the Partner Wallet?
The cashback will automatically be deducted on your next transaction at the participating partner.
Example: If your next purchase at a participating partner is RM50 and have RM5 cashback in the participating partner wallet, RM5 will be deducted automatically from your partner wallet and RM45 will be deducted from your main Boost wallet.
Does the cashback in the Partner Wallet expire?
Yes. The cashback must be used within the duration specified within each promotion mechanics. You can view the expiry by clicking on the Partner Wallet for full details.
Can I transfer the cashback in the Partner Wallet out?
No. The cashback can only be used for the next transaction at participating partner(s).The cashback cannot be transferred to the main Boost Wallet, bank account or other Boost account and cannot be exchanged in any kind.
What happens if my transaction was cancelled?
If your transaction was cancelled or voided by the merchant, the amount paid from your Partner Wallet will be returned accordingly.
Will I get to keep my cashback in the Partner Wallet if my transaction was cancelled?
No. The cashback will be retracted. To enjoy the cashback, you must successfully make an eligible transaction according to a campaign.