Whom should I contact if I would like to request for refund?
You will be eligible for a refund if you are unable to board your bus due to the fault of CatchThatBus or the bus operator and within the lines of the bus operator’s Terms & Conditions and Refund Policy.
Please contact Catch That Bus Customer Service at +603 9212 1818 (MY) / +65 3163 3300 (SG) or email at sales@catchthatbus.com and provide the reason for the refund.