What is UnionPay services?
UnionPay Services is a new add-on product on payment service for Boost customer to make payment via QR code to UnionPay merchants in Malaysia.
What wallet type is eligible to use the UnionPay services?
Users with Basic & Premium wallets can make payment using the UnionPay service via the Boost app.
What currency will be used in Boost for the payment service?
All the transaction between Boost and UnionPay payment points are using Boost Wallet in RINGGIT MALAYSIA (MYR). The debit and credit transaction amount will be deducted or added into your Boost wallet in RINGGIT MALAYSIA (MYR).
How do I activate/deactivate the UnionPay service in my account?
To activate the UnionPay service, please navigate via Boost App -> Profile Page -> Click Payment Setting -> Click Payment Service -> Click the UnionPay icon -> Click Activate. You will be required to provide your consent and to accept the T&Cs in order to activate the UnionPay service.
There are two ways to deactivate the UnionPay Service:
Profile Page -> Click Payment Setting -> Click Payment Service -> Click the UnionPay icon -> Deactivate.
Profile Page -> Click Payment Setting -> Click Payment Service -> Click the Edit symbol beside “My Active Payment Services”-> Slide left to disable the service.
How do I make payment via the UnionPay service?
To view the UnionPay QR code, you may click the Scan & Pay button -> Slide left to show the UnionPay QR code in your Boost app.
Customer can choose to make payments via two methods:
1. Merchant present QR Code – I scan them
2. Customer present QR code – They scan me.
For merchant Presented QR : Customer to scan the merchant’s UnionPay QR code via the camera.
For Customer presented QR code : Customer to display UnionPay QR code from Boost app.
How do I contact Boost for help?
Help can be found in the articles in the "FAQ" section. If not, you can contact us through:
1. Submit a request through our app or website, www.myboost.com.my
2. Send an email to us at firstname.lastname@example.org
3. Message us on our Facebook page @myboostapp
4. Send your request in the help section of the Boost app