Why is my saved card not visible when I sign into a new device? Hafiz Follow To ensure your wallet’s security, we will remove your saved credit/ debit details. Reenter your card details to start transacting! Was this article helpful? Have more questions? Submit a request Return to top Related articles Why is my saved card removed when I try to add money into my wallet? What happens when I sign in to a new device which is different from the device I registered on? I tried to key in my password or PIN and got logged out of the app. Once I try to sign in, it says my account is locked. Why is my saved card removed when I try to add money to my wallet? Why am I getting SMS from Boost?