When you are registering for Boost or when you are resetting your password, we will send you a verification code.
In the event that you do not receive the verification code, please follow the steps below to check for possible reasons why this might have happened
- Your mobile number might have been entered incorrectly. Kindly check the mobile number that you have entered
- Your mobile operator might be taking a longer time than usual to send the verification code to you, try clicking on the "Did not receive?" button and wait for awhile longer
- Your account might be suspended
If you are sure that your mobile number is entered correctly and you have tried to resend the verification code, please share more details by submitting a request. We will be right with you!