There are various reasons why your Boost balance might not be updated
- Your Boost app is taking longer than expected to update your Boost balance. You can try to close the Boost app and re-open it to force a refresh of your "Boost balance" screen.
- Your internet connectivity is low and Boost has not been able to update your recent transfers
If you have tried re-opening Boost and you are connected to the internet, please submit a request and we will be right with you!