There are different kinds of validity periods that your mobile prepaid account is subjected to and these will differ according to your mobile operator's policies
Xpax mobile credit validity
- For Xpax subscribers, you can view your mobile credit validity period by navigating to the "Prepaid" screen and looking under the "Mobile credit" section. You will be able to see the expiry date of your mobile credit
- Usually, your mobile credit validity period will be extended when you top-up more mobile credit and if the new validity period is longer than your old validity period.
- For example, if you have 5 days left before your mobile credit expires, and you top-up enough mobile credit to get a validity period of 6 days, your validity period will increase from 5 to 6 days.
- However, if you only top-up enough mobile credit to get a new validity period of 4 days, your validity period will remain unchanged at 5 days.
Xpax internet plan validity
- For Xpax subscribers, you can view your internet plan validity by navigating to the "Prepaid" screen and looking under the "Internet plan" section. You will be able to see the expiry date of your internet plan
- The validity period of your internet plan depends on the plan you subscribe to. You can view the validity periods of the available internet plans before you subscribe to one. To do this, click on the icons below the "Includes" section under each internet plan on the "Internet plans" screen.
- When you subscribe to a new internet plan, the validity period of your old internet plan will be updated to reflect the new internet plan's validity period