In the event an amount is deducted from your debit card/credit card or bank account and your Boost Wallet balance is not duly updated, please contact us by submitting a request and attach a copy of your bank or credit card statement as proof of transaction. We will investigate and take the necessary steps to rectify the issue.
Articles in this section
- How to use My Code?
- Will my Boost Wallet balance expire?
- Is there a minimum or maximum amount of money I can add into my Boost Wallet?
- What are the payment options available and how to view them?
- Why are my preferred payment options not available on Boost?
- Why can't I add money?
- Why am I unable to add my debit card, credit card or bank account?
- How do I set up a payment method for my Boost wallet using credit/debit card?
- How do I set up a payment method for my Boost wallet using online banking?
- Can I use my international debit or credit card?