First, you will need to have a Premium Wallet in order to transfer out your money from Boost wallet to your bank account. To transfer out, please follow the steps below:
1) Navigate to "Profile" and click on "Transfer out to bank"
2) Following Bank Negara's regulations, we need to verify your IC/passport details before transfer out. This is a one-time verification; click on red arrow at the bottom to proceed.
3) If you are a Malaysian, please follow the IC verification steps below:
Step 1: Snap a picture of the front of your IC
Step 2: Snap a picture of the back of your IC
Step 3: Snap a selfie. Make sure we can see your face clearly for verification purposes.
Step 4: Verify the details captured. Please double check the details and click on red arrow button to proceed.
4) If you are a foreigner, please follow the Passport verification steps below:
Step 1: Snap a picture of your passport data page
Step 2: Snap a selfie. Make sure we can see your face clearly for verification purposes.
Step 3: Verify the details captured. Please double check the details and click on the red arrow button to proceed
5) Verification of information provided will be completed within one (1) working day (Monday to Friday). Upon successful verification, you will be asked to provide your bank details.
IF verification is pending more than one day or unsuccessful, please contact us at firstname.lastname@example.org.
6) Enter your bank details by selecting your preferred bank. Click on "+" button to display a list of banks to choose from.
7) Enter your bank account number
(Note: Please ensure that account number is correct & you are the account holder)
8) Enter your desired amount to transfer out
9) Enter your 6-digit transaction PIN to authorise the transfer out
10) Your transfer out will be reflected in your bank account within 2-3 working days.
11) You will receive a notification from Boost when your transaction is confirmed by the bank.